We understand your eagerness to receive your order promptly. At Tanmatra Ventures Private Limited, we strive to ensure swift processing and delivery of all orders. Once your order is confirmed, the estimated delivery time varies depending on your location and the shipping method selected during checkout. Typically, orders are dispatched within 1-2 business days. For domestic shipments, delivery generally takes between 3-7 business days, while international orders may take slightly longer, ranging from 7-14 business days. Rest assured, we work diligently with our shipping partners to expedite deliveries and keep you informed every step of the way. Should you have any specific inquiries regarding your order’s status or delivery timeline, feel free to reach out to our customer support team for assistance. Your satisfaction is our top priority, and we’re committed to ensuring a seamless and timely delivery experience for every Tanmatra customer.

If you need to update your shipping address for an existing order with Tanmatra Ventures Private Limited, we’re here to help make the process as smooth as possible. Follow these simple steps to change your shipping address:

1. Contact Customer Support: Reach out to our dedicated customer support team as soon as possible to request the address change. You can do this via email, phone, or any other preferred method of communication.

2. Provide Order Details: To expedite the process, please provide your order number along with the new shipping address you would like to use. This will help us locate your order quickly and ensure accurate updates.

3. Verification and Confirmation: For security purposes, we may need to verify certain details before proceeding with the address change. Once confirmed, we’ll update the shipping information for your order.

4. Review and Confirmation: After the address change has been processed, we’ll send you a confirmation email with the updated shipping details. Please review this information carefully to ensure accuracy.

5. Delivery Updates: Rest assured, we’ll work closely with our shipping partners to ensure your order is delivered to the updated address in a timely manner. You can track the progress of your shipment using the provided tracking information.

Please note:

• Address changes can only be made for orders that have not yet been shipped. Once an order has been dispatched, we are unable to modify the shipping address.
• It’s important to notify us of any address changes as soon as possible to avoid any delays or complications with your order delivery.
• We are committed to providing excellent customer service and will do our best to accommodate your request promptly and efficiently.

If you have any further questions or require assistance with changing your shipping address, please don’t hesitate to contact our friendly customer support team. We’re here to help ensure a seamless shopping experience with Tanmatra.

Tracking the status of your order with Tanmatra Ventures Private Limited is easy and convenient. Here’s how you can stay updated on the progress of your shipment:

1. Order Confirmation Email: Upon placing your order, you will receive a confirmation email containing your order details, including an order number. This email serves as confirmation that your order has been successfully placed.

2. Shipping Confirmation Email: Once your order has been processed and shipped, you will receive another email with your tracking information. This email will include a tracking number and a link to the shipping carrier’s website, where you can track the status of your package.

3. Order History: If you have created an account on our website, you can log in to view your order history. Simply sign in to your account and navigate to the “Order History” section to find details about your recent orders, including tracking information.

4. Contact Customer Support: If you have any questions or concerns about the status of your order, our friendly customer support team is here to help. You can reach out to us via email, phone, or live chat, and we’ll be happy to assist you.

5. Tracking Tools: Use the tracking number provided in your shipping confirmation email to track your package directly on the shipping carrier’s website. Simply enter the tracking number into the designated field to view real-time updates on the whereabouts of your shipment.

Please note:

• It may take some time for the tracking information to become available after your order has been shipped. We appreciate your patience during this process.
• If you encounter any issues or discrepancies with your tracking information, please don’t hesitate to contact us for assistance. We’re here to ensure a smooth and seamless delivery experience for you.

If you have any further questions about tracking your order or need assistance with anything else, please don’t hesitate to reach out to us. Your satisfaction is our top priority, and we’re committed to providing you with the best possible shopping experience at Tanmatra.

We understand that mistakes happen, and if you’ve entered an incorrect shipping address for your order with Tanmatra Ventures Private Limited, we’re here to assist you in resolving the issue as quickly as possible. Here’s what you can do:

1. Contact Us Immediately: If you realize that you’ve entered an incorrect shipping address, please reach out to our customer support team as soon as possible. You can contact us via email, phone, live chat, or through any other available communication channels.

2. Provide Order Details: When contacting us, please provide your order number along with the correct shipping address that you’d like to use. This will help us locate your order and ensure that the necessary corrections are made promptly.

3. Address Correction: Depending on the status of your order, we will do our best to correct the shipping address before your order is shipped out. If your order has already been processed or shipped, we’ll work with our shipping partners to attempt to intercept the package and update the address.

4. Additional Steps: In some cases, additional fees may apply for address corrections made after the order has been shipped, depending on the shipping carrier’s policies. We will inform you of any associated costs and seek your approval before proceeding with the address correction.

5. Confirmation: Once the shipping address has been corrected, we’ll send you a confirmation email with the updated details. Please review this information carefully to ensure accuracy.

Please Note:

• Address corrections can only be made for orders that have not yet been delivered. Once a package has been delivered, we are unable to reroute it to a different address.
• While we will make every effort to assist you with address corrections, we cannot guarantee successful resolution in all cases, particularly if the package is already in transit or has been delivered to the incorrect address.

If you have any further questions or need assistance with correcting an incorrect shipping address, please don’t hesitate to contact our customer support team. We’re here to help ensure a smooth and satisfactory shopping experience for you with Tanmatra Ventures Private Limited.

At Tanmatra Ventures Private Limited, we aim to make our products accessible to customers worldwide. We offer international shipping to many countries, allowing you to enjoy our range of high-quality herbs and essential oils no matter where you are located. To check if we ship to your country, simply proceed to the checkout page and enter your shipping address. Our system will automatically determine if shipping is available to your destination.

If you encounter any difficulties or have specific inquiries about shipping to your country, please don’t hesitate to contact our customer support team. We’re here to assist you and provide the information you need to ensure a seamless shopping experience with Tanmatra Ventures Private Limited.

At Tanmatra Ventures Private Limited, we strive to ensure efficient and convenient delivery of your orders. Depending on the items you’ve purchased and their availability, your order may be shipped in multiple packages. There are several factors that can affect whether your items will come in one package or multiple packages:

1. Availability: If you’ve ordered items that are available from different fulfillment centers or suppliers, they may be shipped separately to ensure timely delivery.

2. Size and Weight: Larger or heavier items may require separate packaging to prevent damage during transit and to comply with shipping regulations.

3. Shipping Method: Some shipping methods may require items to be packaged separately for logistical reasons.

Rest assured, regardless of whether your order is shipped in one package or multiple packages, we will provide you with tracking information for each shipment so you can monitor its progress. If you have any specific concerns or questions about the packaging of your order, please feel free to reach out to our customer support team. We’re here to help ensure a smooth and satisfactory delivery experience for you with Tanmatra Ventures Private Limited.